
Our friends Elena and Michela, sisters, arrived from Italy for a visit a couple of weeks ago. It was their first ever plane ride and, obviously, their first visit to the USA. We ran ourselves ragged seeing the sights the Phoenix-Tucson area offers, and each day I asked them what had impressed/amused/irritated them the most.
The answers were pretty much the same each day – everything is bigger here than in Italy (cars, roads, even the host at communion); everything is so clean. Elena was fascinated by the Adopt-a-Highway program, something which does not (yet) exist in Italy.
But the thing that amazed them the most, over and over, was how friendly and welcoming people here are. (Interestingly, when we moved to Italy we were struck by how very welcoming people there were to us.) Elena and Michela both enjoy meeting new people in new situations. Michela has a special gift for drawing people out. Her secret? She just walks up to people and starts speaking to them in Italian; they are completely charmed. Then it’s my turn to insinuate myself as translator, and before you know it, we all have some new friends.
Nowhere was this better illustrated than in Picture Rocks, north of Tucson. The famous Mrs. Harris took Elena, Michela and me to the fascinating and beautiful Arizona-Senora Desert Museum. If you’re ever in Arizona this is so worth a visit – you can learn about all the Sonora Desert plants and see all the animals that are residents, including (among many others) the Harris Hawk
and the dozy mountain lion.
But the really exciting part of the day happened as we were on our way home. A big red fire engine pulled in to the gas station where we stopped to tank up. As Michela is an avid amateur photographer, Mrs. H marched up to the firemen and asked if it would be alright if Michela photographed the truck.
Of course! was the answer. They couldn’t have been nicer. They opened up all the doors and secret compartments of the engine so she could photograph them, and explained what all the different tools were and how they are used. Then they got permission from the Fire Chief to give Michela a ride to the fire station in the truck.
(Not the best picture ever taken of Michela, but one that shows her glee.)
Back at the fire station the kindness escalated. We were all given Fire Department tee shirts – deep blue, my color! Then they found a helmet for Michela to try on, and before we knew it, she was all kitted out in complete fire-fighting regalia.
We were given a tour of the whole building – including the kitchen where the smell of cooking brisket got our appetites revved up.
Some of the firemen who weren’t present at the moment were summoned, and we took pictures of the whole group in front of the beautiful fire engine.
They showed us the small plastic name tags that they each have attached to the inside of their helmets with velcro. Anyone who goes into a burning building removes his name tag and leaves it with those remaining outside. That way, as one of the firemen told us, “they’ll know whose mother to call.” It was a reminder that much of their work is hot, dirty, hard, dangerous and unhappy. They each removed their name tags and velcroed them to a strip of cloth for Michela to take back to Italy, a symbol of a new friendship – it was a real hands across the ocean moment.
Picture Rocks Fire Department employs about 64 people, men and women, and covers an area of about 64 square miles. They are very likely to be called out numerous times daily, because in addition to fighting fires, they are the emergency response team.
All in all we spent about an hour and a half at the fire station – it was the highlight of the sisters’ visit to Arizona, and certainly one of the most interesting and moving experiences I’ve ever had here. Every member of the team was generous and kind to us, for no reason other than that that’s how they are. It was humbling.
And oh yeah – they gave Michela the helmet to take home, too – a real helmet that had been damaged and can no longer be used. Our friends left on Thursday evening, and they had an interesting time packing around that helmet. But they, and the helmet, have arrived safely back in Rapallo with some memories which we hope they will never forget; we know we won’t.
Here are a few more photos from our visit to the Picture Rocks Fire Department which, I have to imagine, is the best Fire Department in the world.













Thanks for posting the story. I went to school with the fire chief, fun to see a classmate to have seen so succesful!
I’m so glad you found the story. It remains one of our ‘best ever’ experiences in Arizona.
I was looking for something else and happened upon your story about visiting our fire dept. I am so glad you all had a good time and enjoyable safe visit to our rural community. I used to work with that particular shift but was not there day and now work with a different group. I CAN tell you that people dropping by is a most welcome event and helps us get through the long 24 hour shifts with our sanity intact! It is also nice when people are interested in what we do and stay longer than just taking a picture like you all did. We end up learning JUST as much from wonderful people like you and hearing abour where you live, what you do, etc. Thanks again for posting your story and pictures so the rest of the world can see our little slice of heaven in the desert. Regards, Karl
Thanks for stopping by, Karl. Just this weekend I visited our friends and saw The Fire Helmet, which has place of honor in their living room. They are still talking about the wonderful afternoon in Picture Rocks. (Not long after we visited I sent down a photo (not very good, I’m afraid) – I hope it arrived okay.) Everyone in Italy is amazed when they hear about our reception at your fire department. Have you moved to the new one yet? Is it terrific?
wow what a wonderful story…when I took my fiance to Canada for Christmas he got really excited when a fire truck drove by us, sirens blazing. I think for him it was one of the best moments in Canada. Fire fighters are famous for being so selfless and kind, and this story just confirmed that. Thanks for sharing!
We were ALL blown away – they were so good to us. It’s easy to forget just how nasty their work can be – it was a great day.
What a delightful story!
Thanks – it was something special, that’s for sure!
I have told and re-told this story over the past week but cannot re-create the magic I felt with my mere words. Our accidental visit to the Painted Rocks Fire Department will remain a cherished memory for as long as I live and watching Michela’s face react to the kindness of strangers – who could not understand a single word she was saying – renewed my faith in people’s goodness. The firefighters gained nothing by sacrificing their precious “off” time to give us the royal tour. We are neither important people nor members of the press for whom this might be expected protocol. We were four strangers at a gas station who’d asked permission to photograph a fire truck. Everything wonderful that happened afterward was of their doing. As we were readying to leave, we offered to make a donation for a local charity which they refused. “We really like doing this” explained the chief. Her gracious generosity spills from the top down to her entire crew and we were the lucky beneficiaries. Hail to Crew “A” of the Painted Rocks Fire Station. You are very special – Grazie!
I’m glad you mentioned that we tried to make a contribution and they flat out refused, no ifs, ands or buts about it. Just plain no. That was just one of the amazing parts of that experience.
well… you reduced me to tears. I enjoyed sweet Michela when I met her in Rapallo and very much admired her photographs. And I’m grateful to you and your blog for reminding me, in these politically and socially vitriolic times, that generous, compassionate people inhabit our country – as they do everywhere. You’ve erased an edge of my cynicism today – thank you!
I’m glad you enjoyed the tale of our adventures. I truly believe there are more good people than bad, and it’s just that sometimes people’s fears keep them from showing their best side. Don’t you find that if you say ‘yes’ to a new experience or adventure that you almost always come away with a new friend or two?
Dang right they’re the best FD ever! I have never heard of such hospitality! So glad that your friends had a great time….you can certainly see the joy on Michela’s face.
You’re right – one thing Michela does NOT do is hide her feelings! Good for her, I say.